The sampling methods, the PBX integration, the hi-end management interface. Introducing: Scout 3.0 Call.
35% of Israel’s official MR-agencies are currently enjoying current Scout call, version 2.5.4. We wanted to share with you (and them), what is still to come in 2013.
Scout 3.0 Call – truly an ultimate call center solutionScout "Call", Scout's original flagship, is a fully modulated system that gives a comprehensive solution to call centers that collect data for survey conducting purposes.
Scout 3.0 has an even greater value proposition for you, with new modules such as: PBX API, Auto-encode, interval sampling and more!
All the perks in one package
The Scout 3.0 Call version includes:
Questionnaire creation module with closed, open, mixed, matrix, visual and custom questions
4 step “skip logic” wizard with manual syntax support
Ready-to-use API for PBX integration
Interviewer control panel with auto-dialer support, and an online message board
Survey control with detailed information about quotas, interviewer performance and quick analysis
AND MANY MORE!